Shipping policy

Shipping Products and Shipping Costs

The Optical Gesoura store sends orders to the address that customers state on the order form. It is necessary to enter the correct address, e-mail and telephone for communication with both the store and the courier service.

Optical Gesoura store is not responsible for any delays, failed deliveries, returns or costs that may result from incorrect address or other shipping details.

The order is usually shipped the next business day of placing the order (most likely the same day).

So far, the Optics Gesoura store handles:

  1. Shipments Within Greece
  2. Shipments to EE countries & Switzerland

  • For orders OVER 65 euros (€) and MAX WEIGHT UP to 1kg, regardless of the method of payment, shipping is FREE .

For orders under 50 euros (€) the following applies:

HELLAS

means of payment

SHIPPING CHARGES

CREDIT CARD or PAY-PAL

Shipping is calculated on Check-Out

PAY ON DELIVERY* (LIMITED TO 300€)

Shipping is calculated on Check-Out

ΕUROPEAN UNION & SWITZERLAND

means of payment

SHIPPING CHARGES

CREDIT CARD or PAY-PAL

Shipping is calculated on Check-Out

The delivery time of the parcel depends on the courier service and is usually 1-5 working days after shipment. In inaccessible areas and islands, delivery time can be up to 3-6 working days.

Once the order is sent, the shipment tracking number (if available) is sent via e-mail, so that it is possible to track the shipment process through the website of the courier that transports it.

IMPORTANT: Collection from the store (as long as you have chosen it) is possible if you have previously received an SMS/email informing you that your order is ready. Your order will be waiting for you up to two (2) working days from the day of notification.

For collection from our store, of course, there is no cost.

For further clarifications, information or for shipments to third countries, please contact us:

Via E-mail:eshop@gesoura.com

Telephone:+30 210 3219597 - +30 210 3252931